Mainsail Presents: Main Mail

- by Chris Clark

Like most people, we at Mainsail can't stop thinking about the devastating events of last week, especially their effect on families who lost loved ones in the multiple attacks.

Going back to work is almost impossible; it will never be "business as usual" again. This is especially true for those who participated in the Internet revolution; all the anguish "suffered" by the dot-com brigade over the past two years seems rather puny these days.

Still, the fact remains that the Internet has morphed into one of the most important communications networks on the planet. Unfortunately, the very freedom inherent in its free-for-all design, not to mention its American origins and perceived dominance, also makes it exceptionally susceptible to a terrorist attack.

 

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How You Can Help America

Six leading Web sites have joined forces on the American Liberty Partnership to support America's overwhelmed rescue and relief organizations.

To donate blood, call the Red Cross at 1-800-GIVE-LIFE or America's Blood Centers at 1-888-BLOOD-88 to schedule an appointment. To find your local American Red Cross, click here.

To donate money to the Red Cross for assisting victims of the attacks, call 1-800-HELP-NOW.

To donate to the United Way fund to help the victims of Tuesday's attacks and their families, call
(212) 251-4035 or click here.

Firefighter, EMS, and Rescue Relief Fund

New York State World Trade Center Relief Fund

Find a wide range of information and phone numbers at FirstGov, the official US government Web site.

To make donations to the Salvation Army for helping the victims, call 1-800-SAL-ARMY.

Mercy Corps is providing trauma counseling and scholarship funds for children who have lost parents.

To provide tips and information to the FBI about these attacks, visit www.ifccfbi.gov.

 

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It's hard to imagine any net user who hasn't been victimized by a virus, those malicious chunks of software that are created and distributed by demented individuals showing off their purported computing skills. While the destructive consequences of infecting computers have been largely financial to date (although damages from any given virus routinely run in the billions of dollars), that will change when an individual or a group decides to "take out" the Internet with a worm or similar rogue application spread around the world in a matter of seconds.

Our global economic infrastructure now operates under the premise that the Internet is a given. After all, the original ARAPNET was built to withstand a nuclear strike. But its designers were more worried about someone destroying physical structures like mainframe computers and phone lines, not the critical code that makes the Internet function. If the software foundation of the Internet is compromised, no amount of chips and wires will make it work right.

It's frighteningly easy to write a virus. In fact, there are thousands of web sites with specific instructions on creating your very own. It's so simple, teenagers do it for kicks.

This lunacy must end. Now.

The time has come for all users to stop taking a cavalier attitude toward these very real threats to the integrity of the Internet before the inevitable attack brings the world to its electronic knees.

In the race to profits and ease of use, the Internet has become extremely vulnerable. Software companies release sloppy products that makes it simple for the bad guys to take control of PCs and servers, and use them as weapons, like when a virus sends itself to contacts in your email address book, or launches a denial-of-service attack on whitehouse.gov, which actually happened earlier this year. Network administrators turn off firewalls because it slows down their ability to download illicit files like pirated DVD movies. Security patches and anti-virus updates are routinely ignored, resulting in hundreds of thousands of easily-corrupted systems interconnected at the speed of light.

Worst of all, pathetic anarchists masquerading as freedom advocates continue to glorify punks who hack into servers for the fun of it. This is terrorism, pure and simple. And it cannot continue.

There are four things you can do right now that will make a huge difference in the overall security of our digital nervous system:

  1. Install, update and run virus protection software on every one of your personal Internet access devices at all times.
  2. If you are in charge of a server on the Internet, make sure that all available security patches have been installed correctly.
  3. If your computer or server is host to sites, files or forums that cater to black-hat hackers and other criminals, delete the content immediately and report the users to the authorities.
  4. Make sure the data on your own computer network is backed up at a site far from your server's physical location.

You should also review your company's (and your clients') disaster contingency plans, including the ability to access business-critical information from remote locations through an extranet or other file-sharing systems that are both secure and off-site.

Despite its recent setbacks, the Internet has become an international symbol of freedom and democracy. Now more than ever, we must take serious steps to stop lunatics from attacking it, and consequently, us.

Based in Brussels, Chris Clark is senior vice president of strategic services for Mainsail. He is also the author of "Byte Back," a monthly humor column for Adweek Magazines' Technology Marketing.

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